
What is Cilantro Sprouts?
Cilantro Sprouts is an online supermarket offering a wide range of products, from fresh dairy, meat, pantry staples, fruits & vegetables, and drinks, home & beauty essentials like gifts and cosmetics. We provide fast, reliable delivery, with the option to receive your order within 99 minutes through CilantroGo. Shop with ease and pay securely using Mpesa or Card for a seamless shopping experience
How do I order?
Use our mobile app or website to start shopping with ease! Browse through different product categories using the menu at the top of the page. Looking for something specific? Use the search bar for quick access. Enjoy secure payments via M-PESA or Credit Card (and let us know if you face any issues). Happy shopping!
How do I open an account?
Click the login/register section. Enter your email and password and click register. You’ll get an email to confirm your account registration
What is our promise?
We make your life easier, tastier, and more convenient. Cilantro Sprouts is your one-stop shop for everything you need—from fresh food to home & beauty essentials—delivered straight to your door. We focus on quality, speed, affordability, and simplicity, all while making a positive impact on the planet. Here’s our promise:
- Everything You Need: From dairy, meat, pantry staples, and fresh produce to gifts and cosmetics, we’ve got it all covered.
- Great Prices: Enjoy competitive prices on high-quality products without compromising on value.
- Quick & Simple Delivery: Our fast and reliable delivery service, including CilantroGo for under 99-minute delivery, ensures your essentials arrive quickly and safely.
- Amazing Service: From easy ordering to friendly, reliable riders, we’re committed to providing exceptional customer service.
- Sustainability: We prioritize ethical sourcing, fair partnerships, and eco-friendly practices for a better future.
I can only add X number of items to my basket?
Please try once more – or contact our team through WhatsApp: they can place your order for you!
How do you deliver your fruits and vegetables?
We typically ship semi-ripe fruits and vegetables. This is better for transport and it makes sure that the product can stay for a while when it reaches your home!
Can I bring back my paper bags?
Yes, please do and we can recycle!
Are you more expensive than other supermarkets?
For comparable products we look at prices and adjust them downwards when we find that other retailers are selling them at a lower price. Please let us know if you do find a place where you can find the product at a lower price.
How do I open an account?
Click the login/register section. Enter your email and password and click register. You’ll get an email to confirm your account registration
How can I apply my funds in my new order?
On the check out page, click on Apply Funds or Coupon.
Do you take glass jars and bottles back?
Yes, absolutely. Please give them a rinse or wash and we will send them back to the producers to be reused. Even better, with many of our glass returns we actually credit your account with funds!