Return & Exchange Policy

cilantrosprouts.ke takes customer satisfaction very seriously. In the case of problems with your order, please send us an email on support@cilantrosprouts.ke and we will assist you. In appropriate cases, if you have already been billed by cilantrosprouts.ke, cilantrosprouts.ke will issue full or partial refunds. In the following cases: if you did not receive your order or received an incorrect order, you may be issued a full refund; if part of your order is missing, we may issue a partial refund. In every event, we will do our best to ensure your satisfaction. Refunds will be done only through the Original Mode of Payment.

Prices and Availability

cilantrosprouts.ke reserves the right to update the prices at any time. While we will do our best to procure and deliver your order, certain products may be temporarily unavailable or out of stock. In such cases: if you did not receive your order or received an incorrect order, you will be issued a full refund; if part of your order is missing, we will issue a partial refund for the price of the undelivered quantity. In every event, we will do our best to ensure your satisfaction.

Payment Method:

cilantrosprouts.ke accepts payment using Visa and MasterCard credit/debit card in Kenya ​We also accepts mobile money which m-pesa in kenya